Repport Section

 

Report & Safety – Maintaining a Safe Environment on Cluborado


Cluborado is committed to maintaining a safe, reliable, and transparent platform for discovering nightlife venues, events, and experiences. The integrity of the platform and the safety of its users are of paramount importance.

If you encounter any conduct, content, or activity that appears misleading, inappropriate, unlawful, or otherwise inconsistent with the standards of the platform, you are encouraged to report the matter to us using the reporting channel below.

This reporting mechanism exists to safeguard users, venues, and the overall integrity of the Cluborado platform.

[email protected]


Matters that should be reported

Users are encouraged to submit a report if they encounter, among other things:

• Venue profiles that appear fraudulent, misleading, or inaccurately represented  
• Events containing incorrect information, deceptive pricing, or misleading descriptions  
• Images, posts, or communications that are offensive, inappropriate, or harmful  
• Harassment, abusive conduct, or discrimination of any kind  
• Scams, fraudulent schemes, or attempts to mislead users  
• Impersonation of venues, promoters, organizers, or other users  
• Safety concerns relating to venues, events, or interactions occurring through the platform  
• Any activity that appears to violate Cluborado’s Terms of Service or community standards


Information to include in your report

To allow our team to review and assess reports efficiently, please provide as much relevant information as possible, including where applicable:

• The name of the venue, event, or user involved  
• A clear and detailed description of the issue  
• Screenshots, links, or other supporting material (if available)  
• The date and time when the incident occurred  
• Any additional context that may assist our review

All reports are reviewed carefully and handled with appropriate discretion.


Review process

Upon receipt of a report:

• Our moderation or safety team will assess the information provided  
• Where appropriate, further review or investigation may be conducted  
• If a violation is confirmed, appropriate action may be taken

Such actions may include, without limitation, the removal of content, restriction of accounts, suspension of access to the platform, or additional verification procedures. In certain cases, further administrative or legal measures may be required.

While we may not always be able to communicate the outcome of a report, each submission contributes to maintaining the safety and reliability of the platform.


Zero tolerance policy

Cluborado maintains a strict zero-tolerance policy with respect to:

• Fraudulent or misleading conduct  
• Harassment, abuse, or discriminatory behavior  
• Content or activity that places users, venues, or the community at risk

Misuse of the platform may result in the suspension or permanent removal of accounts.


Important notice

The above email address is reserved exclusively for safety reports and policy violations.

For general inquiries, technical assistance, or user support, please contact:

[email protected]


We appreciate your cooperation in helping ensure that Cluborado remains a safe and trustworthy environment for all users and venues.