Terms of service

1. ACCEPTANCE OF TERMS

These Terms of Service (“Terms”) govern access to and use of the Cluborado platform, website, mobile applications, and related services (collectively, the “Service”) operated by Cluborado OÜ, registry code 17445114, registered in Estonia (“Cluborado,” “Company,” “we,” “us,” or “our”).

By accessing or using the Service, you acknowledge that you have read, understood, and agree to be legally bound by these Terms. If you do not agree, you must not access or use the Service.

These Terms apply to all users, including guests, venue operators, and visitors.

2. NATURE OF THE SERVICE

Cluborado is a nightlife discovery, promotional, and visibility platform.

The Service enables:

• Guests to browse venues and events.
• Venues to create profiles and publish promotional content.
• Informational interaction between guests and venues.

Cluborado is not:

• A booking agent.
• A ticketing provider.
• A payment processor.
• A guarantor of entry.
• A promoter or operator of venues.

All reservations, payments, cancellations, entry decisions, pricing, and on-site conduct are handled exclusively by venues.

Cluborado is not a party to any agreement between guests and venues.

3. USER ACCOUNTS

3.1 Eligibility

You must be at least 18 years old or the legal age required to access nightlife venues in your jurisdiction.

You are responsible for complying with all applicable age restrictions.

3.2 Account Responsibility

You agree that:

• All registration information is accurate and current.
• You will maintain confidentiality of login credentials.
• You are responsible for all activity under your account.

Cluborado shall not be liable for unauthorized access resulting from your failure to secure credentials.

3.3 Third-Party Login

Authentication via third-party providers (e.g., Apple, Google) is subject to their terms. Cluborado does not store third-party passwords.

4. VENUE LISTINGS AND CONTENT

4.1 Venue Responsibility

Venues are solely responsible for:

• Accuracy of information.
• Compliance with applicable laws and licenses.
• Event operations and safety.
• Alcohol service compliance.
• Entry policies and dress codes.
• Pricing and reservation policies.

4.2 No Verification Obligation

Cluborado does not independently verify:

• Licensing status.
• Legal compliance.
• Venue safety conditions.
• Capacity limitations.
• Accuracy of posted information.

Guests use venue information at their own risk.

4.3 Content Moderation and Platform Control

Cluborado reserves the absolute right, at its sole discretion, to:

• Modify, edit, remove, or refuse content.
• Suspend or remove venue listings.
• Restrict or terminate accounts.
• Adjust or change ranking logic.
• Modify visibility positioning.
• Reclassify tier placement.

No user has a guaranteed right to visibility, ranking position, or platform placement.

5. SUBSCRIPTIONS (VENUE ACCOUNTS)

5.1 Subscription Nature

Paid subscriptions grant access to platform features and visibility tools.

Subscriptions do not guarantee:

• A specific ranking.
• A minimum number of views.
• Revenue outcomes.
• Reservation volume.
• Entry conversions.

5.2 Billing

• Fees are billed periodically.
• Payments are non-refundable unless required by law.
• Failure to maintain valid payment may result in suspension.

Payments are processed by third-party providers. Cluborado does not store card details.

5.3 Pricing Changes

Cluborado may modify subscription pricing with prior notice. All fees are exclusive of applicable taxes unless otherwise specified. Where required by law, VAT or similar taxes will be added to the fees and collected from the customer.

5.4 Cancellation

Cancellation applies at the end of the billing cycle. Partial refunds are not provided.

6. USER CONDUCT

Users shall not:

• Use the Service unlawfully.
• Provide misleading information.
• Impersonate others.
• Upload malicious code.
• Use scraping or automation tools.
• Reverse engineer the platform.
• Interfere with infrastructure.
• Use the Service to build competing services.

Violation may result in immediate suspension or termination.

7. DISCLAIMER OF WARRANTIES

The Service is provided “as is” and “as available.”

To the fullest extent permitted by law, Cluborado disclaims all warranties, including:

• Accuracy of information.
• Continuous availability.
• Fitness for a particular purpose.
• Non-infringement.
• Venue compliance.

Cluborado does not guarantee uninterrupted access.

8. LIMITATION OF LIABILITY

To the maximum extent permitted by law:

• Cluborado shall not be liable for indirect, incidental, special, consequential, or punitive damages.
• Cluborado is not liable for injury, harm, damages, disputes, or losses occurring at venues.
• Cluborado is not responsible for alcohol-related incidents, entry refusal, venue misconduct, safety conditions, or regulatory violations.
• Cluborado is not liable for user-generated content.

Total liability shall not exceed:

(a) The amount paid by the user in the preceding 12 months; or
(b) €100 if no payment was made, whichever is greater.

Some jurisdictions may not allow certain limitations; in such cases liability is limited to the maximum extent permitted by law.

9. INDEMNIFICATION

You agree to indemnify and hold harmless Cluborado from any claims, liabilities, damages, or expenses arising from:

• Your use of the Service.
• Violation of these Terms.
• Violation of law.
• Content you submit.
• Disputes between guests and venues.

10. FORCE MAJEURE

Cluborado shall not be liable for delays or failure to perform resulting from causes beyond reasonable control, including but not limited to:

• Natural disasters.
• Government actions.
• Internet outages.
• Cyberattacks.
• War.
• Infrastructure failures.
• Power interruptions.

11. BOOKINGS AND TRANSACTIONS

All transactions occur directly between guests and venues.

Cluborado:

• Does not process payments.
• Does not guarantee reservations.
• Is not responsible for refunds.
• Is not a party to venue contracts.

12. TERMINATION

Cluborado may suspend or terminate access immediately if:

• These Terms are violated.
• Fraudulent activity is suspected.
• Required by law.
• Platform integrity is at risk.

Upon termination:

• Access ceases immediately.
• Data may be retained or deleted in accordance with the Privacy Policy.
• Certain provisions survive termination.

13. GOVERNING LAW AND JURISDICTION

These Terms are governed by the laws of the Republic of Estonia.

Any dispute shall be subject to the exclusive jurisdiction of the courts of Tallinn, Estonia.

Users agree to attempt informal resolution before initiating legal proceedings.

14. MODIFICATIONS

Cluborado may modify these Terms at any time.

Continued use after changes constitutes acceptance.

Cluborado may modify, suspend, or discontinue any aspect of the Service without liability.

15. GENERAL PROVISIONS

• These Terms constitute the entire agreement.
• Invalid provisions do not affect remaining provisions.
• Failure to enforce does not waive rights.
• Users may not assign rights without written consent.
• Cluborado may assign rights freely.

16. CONTACT

Cluborado OÜ
Registry Code: 17445114
Registered Address: Sepapaja tn 6, Tallinn, Estonia
Email: [email protected]

By using the Service, you confirm that you have read, understood, and agreed to these Terms of Service.